MEDITERRANEAN RITUALS, MADE MODERN. NERRA is a premium body care brand rooted in 2,000 years of Mediterranean ritual and reimagined through scientific precision. Our clinically validated systems transform the shower into a sanctuary - combining heritage wisdom, modern dermatology, and the wellness dimension body care has always been missing.
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
Returns Policy
Orders may be returned within 30 days of the date of delivery for refund, store credit or exchange.
When returning items please include proof of purchase.
Returns will be processed within 14 days. Original shipping cost is not refunded
Shipping Costs
Shipping costs for returns will be deducted from your refund, a pre-paid shipping label will be provided to you.
Exceptions
The following items do not qualify for returns: items marked as final sale and opened or used products.
No returns or exchanges on opened or used products. No exceptions.
Contact Us
If you have any questions, please contact customer service.
Call us at: +1 361 282 9916
Email us at: hello@nerra.com
All returns must be shipped to the following address:
NERRA
Attention: Customer Service
Nerra Returns 6300 Enterprise Park Dr Ste A
Chattanooga, TN, 37416
US
Submit a Return
To process a return, please start by emailing our customer service hello@nerra.com, and we will take it from there.